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Business Solutions & Support

We lead the way toward solutions based on optimal services that deliver to customers true comfort and convenience through effectively customizing services to meet the needs arising with changes in customers’ business environments.

We also take advantage of our extensive network to deliver services suited to specific needs in combination with multiple partner companies in specialized fields.

Such customization of services requires thinking on facility management based on new ideas and initiatives.

Grounded in the ideas and expertise that we have built up in these areas through providing comprehensive building management services for more than half a century, we offer services that deliver comprehensive support for workplaces suited to a new age.

Our business solutions and support are intended to ensure that we will be the partner our customers choose to help resolve the issues they face in various business fields.
This is the fundamental concept behind the various services that we provide, to help increase customers’ corporate value. More than simply continuing to deliver routine services from the start, we also check on the situation from time to time and revise the services we provide accordingly.
We also aim to deliver new value and create one-of-a-kind services tailored to each customer, while further optimizing and improving service quality.

The business solutions and support that we deliver are made up of the five basic services of: 1. Office and business support, 2. Cleaning services, 3. Renovation construction, 4. Equipment management, and 5. Security and safety.
In addition to delivering comprehensive services grounded in a wide variation of these, we also can adapt flexibly through means including partnership with specialist vendors and effective use of information and communication technology (ICT).
We also propose wide-ranging solutions for putting costs to effective use, based on identification of how to maximize the results of limited budgeting and costs through design of aspects including specifications and methods and cost-based optimization of operations to enable diverting costs to other areas.
We can handle a wide range of issues including customers’ new challenges and business reforms as well as everyday issues. Feel free to contact us concerning any topics.
 
1
Customized services
Cutting unnecessary time and operations through customization of services focusing on only the services actually needed.
Delivering services optimized to be more effective and deliver results.
2
One-stop services
Our one-stop services reduce the effort of management and arrangements and enable customers to concentrate their staffing on their core businesses and enhance them.
3
Cost effectiveness
We help put costs to effective use by drawing out cost benefits through concentration of management labor costs and complex operations, based on our one-stop approach and customized services.

Message

Customer Development Office  Tatsuya Henmi

Securing and operating workplaces through facility management is essential to realizing management strategies that include building an organization to enable concentration on core businesses, optimal staffing and assignments, and concentrating and streamlining of business facilities. Based on the degree of staffing assigned for individual businesses as well as the facilities and equipment needed for that, drafting and implementing management plans reflecting consideration for energy and environments, relationships with our customers, and other elements, we propose planning and management of service levels to realize appropriate workplaces.

One of our strengths is our ability to propose and realize—quickly and thoroughly—quality levels to satisfy our customers, based on the expertise and service networks that we have built up through now in each specialized field.

 
 

 01.Office and business support

・General reception and secretarial services
・Amenity services
・Mail delivery services
・General service counters and general-affairs services
・Baggage inspection (entry/exit security checks)
・Maintenance of tea makers, vending machines, and fixtures
・Disaster-prevention management support
  (support for disaster-prevention planning and drills)
・Health and safety management support
  (secretariat/EHS management)
・Arrangements for office supplies, tickets for business travel, etc.
・Support for operation of training, events, etc., and secretariat services
・Support for management and setup of projectors and other audio-video equipment
・Various payment services
・Office and condominium concierge services
・Fleet services (vehicle management)
・Interior greenery services (leasing, management)

 

 02.Cleaning services

Maintenance services
・Daily cleaning, periodic cleaning
・Interior and exterior glass cleaning
・Carpet cleaning and stain removal
・Final cleaning of interior construction
・Cleaning for restoration to original condition and handover
・Cleaning of monuments and displays
・Automated robotic cleaning
・House cleaning (various types of interior and exterior residential cleaning)
・Transport, removal, and treatment of general and industrial wastes
 
Special cleaning
・Cleaning of office chairs and furniture
・Special cleaning of lighting fixtures, blinds, anemostat diffusers, air-conditioning, etc.
・Disinfectant cleaning (common-area equipment, fixtures, etc.)
・Refrigerator cleaning (disinfection, organizing)
・Stain-prevention coating (sanitary ceramics, etc.)
・Building interiors and exteriors, ducts, etc.
 
Plant management
・Tree pruning, weeding
・Pest removal and prevention
・Lawn management (automated mower robots, etc.)
 
Quality control
・Building cleaning inspection (quality assessment)
・Inspection of suitability of cleaning to specifications
・Planning and production of educational and training materials, manuals, etc
 

 03.Renovation construction

Project support (planning, proposals, adjustments, negotiations)
・Drafting and implementing medium- to long-term maintenance plans
・Various types of construction work involved with changes to office layouts
・Handling negotiations and submittal of notices with regard to building owners, tenants, authorities, and others
・Management and supervision of construction related to each of the above activities

Remodeling construction

・Exterior wall diagnostics for seismic inspections
・Various types of waterproofing construction
  Urethane coating, fiber-reinforced plastics waterproofing: Construction for waterproofing and sealing using various types of sheet materials
・Underground reinforcement construction
  Resin-injection reinforcement, various types of plaster maintenance, repairs to cracks and fissures
・Interior, maintenance, and repair construction
  Recovering of floors and walls, maintenance and repair construction on restrooms, interior stairwells, etc.
・Painting
  Interior and exterior painting
・Lining construction
  Lining construction inside various types of drainpipes and tanks

Special maintenance
・Cleaning and protection of various types of exterior materials
  Tile exterior walls, coated exterior walls, metal exterior walls, stone exterior walls, concrete exterior walls, etc.
・Restoration of various types of stone materials
  Special cleaning, stain removal, polishing, and protection
 

 04.Equipment management

Equipment maintenance and management
・Supervision of equipment operation
・Operation, maintenance, and periodic inspection of electrical, air-conditioning, plumbing and sanitation, kitchen, and other equipment
・Periodic inspection of building equipment, periodic inspection of special structures
・Equipment repairs (electrical wiring construction, plumbing construction, etc.)
・Building equipment patrol and inspection services (periodic, spot)
 
Facility energy management, compliance with the Act on the Rational Use of Energy

Preparation of life-cycle cost (LCC) plans and business-continuity plans (BCP) and related initiatives
 
Environmental and health/safety management
・Air environmental measurement
・Drinking water, water-quality inspection
・Cleaning and coating of water storage and drain tanks
・Rat and insect control and prevention
・Management of smoking areas (filters, areas, etc.)
・Preventing infectious diseases, etc
 
Disaster-drill services
・Planning disaster-prevention and evacuation drills
・Drill preparations and scheduling arrangements
・Holding drills on customers’ behalf

 05.Security and safety

・Various types of security services (entry/exit management, disaster prevention, crime prevention, etc.)

・Security center operation, maintenance, and management

・Parking management

・Support for planning and implementing disaster drills

・Security during events and at other busy times

・Demonstrations and lectures on AED use and other life-saving measures

 

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