Outsourcing to multiple vendors centralizes troublesome management tasks and adjustments in a single place, helping to lessen the load on customer staff and to reduce costs.
With a large number of staff members expert in related businesses, rather than just carrying out everyday operations on customers’ behalf we propose services from identification of potential issues through solutions, all grounded in a deep understanding of customers’ needs.
We deliver consistent service levels at all times by ensuring that capable substitutes are available whenever staff are absent on vacation or for other reasons.
Our attentive, nimble customer service directs visitors to the staff responsible smoothly, helping to improve customers’ corporate images.
・Reception for various events and seminars
・Handling main switchboard telephone operations and call forwarding
・Managing appointments for meeting rooms and parlors
・Tea supply services
・Simple cleaning (meeting rooms, parlors, interior fixtures, etc.)
Maintenance of tea makers, replenishment of supplies, management of cafe corners
Setting up and setting down meeting rooms, simple cleaning
Cleaning services (desktop disinfection, cleaners, waste collection, etc.)
We can handle everything from managing mail through internal delivery.
We handle everything from shipping procedures and acceptance for in-house mail, parcels, and other deliveries through sorting and internal delivery.
We prepare management records and other materials and issue periodic reports to customers, together with analysis based on ascertaining of related conditions and trends, to propose improvements including those involving collaboration with other industries. Limiting numbers of staff responsible also helps to improve security. We also can adapt as needed for customer events and busy periods (such as the New Year’s and midsummer periods).
・Receiving and sending parcels
・Collection, weighing, sending, recording, packing and unpacking of mail and parcels
・Management of postal scales
・Making the rounds of office facilities (refilling copier paper and toner, managing inventories, etc.)
・Collection and shipping of industrial wastes
・Deliveries between facilities
General service counters
We deliver solutions based thoroughly on the customer’s perspective.
By paying attention to all aspects involved as backup support for offices, we create an environment in which customers’ employees can concentrate on their core duties. We deliver solution services suited to customers’ businesses and work styles.
Security checks (baggage inspection services)
Safe, reliable security services suited to customer needs.
Today, entry/exit control for security areas is an important basic need of corporate customers.
We deliver reliable security by checking for cases in which people attempt to bring into or take out from the premises articles, information, or other baggage restricted under customer rules and maintaining strict yet polite communication with users.
Office Services Group Kazumasa Nakamura
Do you face any challenges such as the following?
・Inability of your own employees to devote themselves to core duties due
to time requirements on employees
・Relying on temporary employees but unable to ask them to handle duties
beyond the scope of their contracts
・A lack of successors who possess knowledge and experience
in areas such as general affairs sections
・A shortage of staff in general affairs sections
・Difficulties in labor management . . .
We have more than 20 years’ experience in areas such as general reception, mail delivery, and general affairs, enabling us to build structures and propose solutions suited to customers’ needs.
We share information on challenges and propose improvements through periodic meetings between customer sections responsible and our account managers. Feel free to consult with us on any concerns, since we are able to propose solutions to fit them perfectly.