We will continue improving our cleaning services by revising working methods and frequencies (service level agreements, or SLAs) to suit customers’ own environments and cleaning needs, in addition to performing regular cleaning tasks.
We deliver efficient performance optimized for the office environment, in areas including cost and finished cleaning quality, responding based on the customer’s point of view at all times.
Maintenance services
We deliver efficient maintenance suited to the meaning and importance of individual spaces.
・Carpet cleaning and stain removal
・Final cleaning of interior construction
・Cleaning for restoration to original condition and handover
・Cleaning of monuments and displays
・Automated robotic cleaning
・House cleaning
・Transport, removal, and treatment of general and industrial wastes
Special cleaning: Chairs, office furniture, etc.
Delivering satisfying levels of cleanliness for items that customers might be surprised can be cleaned at all.
・Special cleaning of lighting fixtures, blinds, anemostat diffusers,
・Disinfectant cleaning (common-area equipment, fixtures, etc.)
・Refrigerator cleaning (disinfection, organizing)
・Stain-prevention coating (sanitary ceramics, etc.)
・Building interiors and exteriors, ducts, etc.
Interior and exterior window cleaning
Since this work involves a high level of risk, ensuring safety is a major prerequisite of service provision.
We are confident that the work quality resulting from our many years of experience and performance in window cleaning makes its presence felt in visualization of safety management directly related to prevention of major accidents and motivation of staff with regard to the etiquette that they employ in their work.
We prepare and update safety-management data for each site and use it in implementing everyday work activities.
Based on general legal standards, we employ our own unique safety management standards (e.g., wind-speed standards for exterior work and rules on using ropes) in through activities from site patrols through safety guidance as well as improvements, verification, and recommendations.
Plant management
Green amenities are another important element of user satisfaction.
Our plant management services cover mainly landscaping on the office perimeter and the roof.
We consider vegetation also to constitute customer assets, and through management of tasks such as pruning, fertilizing, and pest prevention in a manner integrated with cleaning operations we deliver green amenities to maintain scenic attractiveness and spaces with a feel for the changing seasons. Our unique track record and experience in managing landscaping at European embassies has contributed greatly to raising the level of our plant management services.
Quality control
Improving the quality of work through resolving the issues involved.
We conduct periodic inspection by qualified personnel (i.e., those with building cleaning and assessment qualifications to assess the quality of the finish of cleaning). Through autonomously checking the appropriateness of work methods (including EHS checks and keys and the status of card management), procedures, skills, service level agreements (SLAs) and other matters, we strive to realize performance that can satisfy our customers.
Message
Cleaning Business Group
Some types of cleaning, particularly daily cleaning, can tend to become a simple, repetitive task. To make it a true service by implementing thorough risk management and both maintaining and improving quality, it involves a wide range of activities. The most important consideration is how to have staff carry out cleaning activities on site in order to generate results.
Our greatest inspiration comes from the words of thanks we receive from our customers. In the future as well, we will continue aiming to deliver high-value-added cleaning services by stressing everyday attentiveness to identify issues and address them.